Your rules do not apply to everyone

I am baffled on a daily basis by humans. I shouldn’t be. As I work in customer service, these questions, requests, proposals, the overall tomfoolery of humanity should be like old hat to me. It simply is not. Here’s an interesting one that happened today.
Caller: Hi. I’m looking online and I notice that you have two theaters. Are they both located in the downtown area?
Me: No ma’am. Neither is, actually. We’re located about a mile and a half north of the downtown area.
Caller: But you know what I mean like…Chicago…north of…river…and…Chicago river Nor-…on Wells street, right?
Me: Yes. We are on Wells street…a mile and a half north of downtown.
Caller: Well, I call all of that downtown!
Well then, you win. If you’re going to assign labels to things that do not apply and that are not recognized by the rest of society, how is another person qualified to answer the question to your liking? Confused? Let me set up an example.
Me: Dillon, is this [cup of tea] a blanket?
Dillon: No, it isn’t.
Me: Oh. Well I call all warm things blankets so, you’re wrong.
This is not how language works, so don’t be a complete dick about it. You can’t make up your own rules and apply them as if they are law.
What an asshole.
2 years ago • 0 notes